Danish Customer Support Agent – Malta

Job Description

Our client is a leading international online gaming company and is looking for a dynamic and motivated Danish Customer Support Agent.

Main Responsibilities 

  • Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
  • Create added value by identifying and maximizing sales opportunities
  • Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

  • Making all our players happy in a fast paced environment
  • Strong communicator as well as instinctive solution provider
  • Taking on board feedback, learning and constantly enhancing your already incredible skills
  • Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
  • Working independently and being trusted to make decisions to improve player satisfaction and team results
  • Be an amazing team player every day
  • Just simply be unstoppable!

What are your skills?

  • You are awesome in Danish, both written and spoken (and pretty good in English too)
  • You have experience and a passion in dealing with customers
  • You thrive at multi-tasking
  • Master new skills quickly
  • A super positive attitud

What will our client give to you?

  • Cool offices based in the most popular location on the island – central Sliema
  • Amazing colleagues- They are 1 big happy family from top to bottom!
  • Breakfast twice a week along with fruit & biscuits daily
  • Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
  • 3 weeks in-depth initial training so you can hit the ground running with confidence
  • Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
  • Private health insurance
  • An opportunity to grow professionally within one of the biggest iGaming companies in the world